At PODS, service and satisfaction are inherent in all that we do. We want you to be so thrilled with PODS that you will recommend us to your friends and family. We prove it every day. If you have your any feedback to share, jump down to our feedback form at the bottom of this page.
Below are some Customer Testimonials that we wanted to share with you.
I would like to thank your company personnel at the customer services division for their excellent support. In particular your Interstate Customer Service Team Member, Elaine Cross took care of all my queries as urgently as possible.
She also provided timely and helpful advice regarding the POD process from initial drop off to pick up and then final drop off at our destination in Qld. I am a busy professional and I urgently required information regarding your product. Elaine was extremely attentive and she listened to all my concerns with a great deal of patience. She also ensured that I received all the information regarding the mode of payment to the company and the time by which I would expect the pod to be shipped to our address in Qld.
I was very thankful that Elaine explained which POD will suit my needs best. She has a caring approach and she is a true professional. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services. The POD arrived on time and the constant customer service from your team ensured that there were no issues at any point. I would recommend your company to all my family and friends.
I would especially like to commend Elaine for her professionalism and superlative skills.
Very good service, a great experience. Accounts were issued on time, customer service was excellent especially by Lisa. Access was easy to arrange and always on time.
My experience with the PODS aus was fantastic. from the moment i rang them to the final pickup the service was second to none. The person mainly responsible for this was Renae. nothing was a problem, i believe the reason why our order went so well was because of her involvement. there are other companies that i have dealt with that could learn a lot from her. we are so happy and satisfied with the service that we have already recommended you to family & friends. also a mention to lance who delivered and picked up the pods, he was very professional. once again thank you PODS aus & thank you Renae.
Great Service. Heather gave great advice re our move and storage. Also gave us a great contact to move our belongings. (As the driveway was too narrow to accept the PODS unit directly) - Don's crew packed our belongings into the POD. Their service and can do attitude was more than fantastic. Would highly recommend both PODS and Don to anyone, will definitely use this team again. Thanks Guys, very much appreciated.
My experience with PODS has been first class.
From taking the initial booking, the staff made sure that they could meet our needs and provided us with a POD that we used for an event. When the POD arrived at our venue, we were greeted by a professional and experienced driver who made every effort to place the POD in the spot that we need. He also removed the tyre marks that were made in the grass, (which were minimal) and swept the road behind the truck.
I have never seen so much care taken from a delivery before and was impressed by how the driver represented PODS. The POD was clean and completely sealed. It kept our gear dry and safe.
I would highly recommend PODS and will be booking them again for our future events.
(Click here to find out how PODS helped the Royal Queensland Yacht Squadron with their Youth Regatta event)
